Careers
Careers Solutions
Matriye Capital promotes team work culture to create a work environment that encourages our workforce to continuously strive for quality & excellence, thereby providing high quality financial solutions to our customers. What are you waiting for? Just check the following ‘Doors of Opportunities’ waiting for you
Qualifications
- Education – MBA in Marketing or equivalent
- Experience required – minimum 1 year in a sales or customer service role
Salary Package
- INR 2 to 4 lacs per annum
Job Overview
We are seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our clients. In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions. You’ll also play a key part in generating new business by identifying opportunities for potential sales.
Responsibilities
- Maintain good relationships with clients so that the business can maximize the value of those relationships.
- Identify key contacts at potential client companies to establish and foster a relationship.
- Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
- Understand the problems and challenges of clients and identify ways the business could better address those needs..
- Grow the business by identifying new sales and business development opportunities.
- Seek opportunities to cross-sell or upsell to existing clients.
- Monitor and assess activities of our competitors to proactively satisfy and retain our clients..
- Provide excellent service in order to maintain a positive reputation for the business.
- Resolve any customer complaints in a prompt and professional manner.
- Set revenue targets and then develop and execute a strategy to meet those.
Key Skills
- Ability to build, foster, and maintain positive professional relationships.
- Devotion to high-quality customer service.
- Excellent interpersonal communication skills.
- Keen analytical and research abilities.
- Knowledge of relationship management best practices.
- Problem solving and conflict resolution capabilities.
- Willingness to develop an in-depth understanding of the business and related services.
Other Skills
- Experience assessing client needs, identifying/recommending solutions, and building/managing client relationships.
- Experience in financial services and knowledge of financial services industry, products and solutions.
- Sales experience in a salary plus incentive environment.
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
- Knowledge of relationship management best practices.
- Flexible to work weekends and/or extended hours as needed.
Qualifications
- Education – MBA in Marketing or equivalent
- Experience required – minimum 3 years
Salary Package
- INR 3 to 5 lacs per annum
Job Overview
Managing and overseeing branch personnel, supervising branch operations, and ensuringefficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximise results and achieve peak performance levels.
Responsibilities
- Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Recruit staff members.
- Prepare operational or risk reports for management analysis.
- Evaluate data pertaining to costs to plan budgets.
- Analyze financial records to improve budgeting or planning.
- Direct financial operations.
- Approve expenditures.
- Establish interpersonal business relationships to facilitate work activities.
- Supervise employees.
Key Skills
- Accounting software — Fund accounting software; Intuit QuickBooks; Sage 50Accounting; Tax software
- Business intelligence and data analysis software — IBM Cognos Impromptu; Micro Strategy; Qlik Tech QlikView; Tableau
- Data base user interface and query software — Data entry software; FileMaker Pro; Microsoft Access; Structured query language SQL
- Enterprise resource planning ERP software— Microsoft Dynamics; NetSuite ERP ; Oracle PeopleSoft; SAP Business Objects
- Financial analysis software — ARES Corporation PRISM Project Estimator; Credit management software; Delphi Technology; Oracle E-Business Suite Financials
Other Skills
- Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Speaking — Talking to others to convey information effectively
Qualifications
- Education – Bachelor's Degree or equivalent
- Experience required – minimum 1 year in similar job role
Salary Package
- INR 1.5 to 2.5 lacs per annum
Job Overview
We are seeking a confident and persuasive tele caller who converts inquiries into sales by answering inbound or outbound telephone calls.
Responsibilities
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.
- Contact businesses or private individuals by telephone to solicit sales for goods or services.
- Business intelligence and data analysis software — IBM Cognos Impromptu; Micro Strategy; Qlik Tech QlikView; Tableau
- Data base user interface and query software — Data entry software; FileMaker Pro; Microsoft Access; Structured query language SQL
- Enterprise resource planning ERP software— Microsoft Dynamics; NetSuite ERP ; Oracle PeopleSoft; SAP Business Objects
- Financial analysis software — ARES Corporation PRISM Project Estimator; Credit management software; Delphi Technology; Oracle E-Business Suite Financials
Key Skills
- Access software - Remote access call center software
- Customer relationship management CRM software - Database Systems Corp Telemation
- Electronic mail software - Microsoft Outlook
- Helpdesk or call center software - Acarda Sales Technologies Acarda Outbound; Automatic call distribution software; Softphone software
- Spreadsheet software - Microsoft Excel
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Other Skills
- Speaking — Talking to others to convey information effectively.
- Persuasion — Persuading others to change their minds or behavior.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation — Actively looking for ways to help people.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Qualifications
- Education – Bachelor’s Degree in Commerce or equivalent
- Experience required – minimum 1 year in similar job role
Salary Package
- INR 1.5 to 2.5 lacs per annum
Job Overview
Serves customers by completing account transactions.
Responsibilities
- Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
- Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
- Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
- Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safedeposit box procedures.
- Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.
- Complies with bank operations and security procedures by participating in all dualcontrol functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Key Skills
- Accounting software — Information Technology Incorporated Premier Teller; Sage 50 Accounting; Southern Data Systems TellerPro
- Document management software — Hyland Software OnBase
- Electronic mail software — Email software; IBM Notes ; Microsoft Outlook
- Spreadsheet software — Microsoft Excel
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Other Skills
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Speech Clarity — The ability to speak clearly so others can understand you.
